Operations

1-1 Template

July 26, 2022

Having a weekly 1-1 between managers and direct report can help build rapport, align, and remove blocks easily. See how we think about your weekly touchbase.

We recommend that you start this 1:1 template with a meeting that is 50-90 minutes every other week.

The following template is modeled after a 50-minute meeting.

Pre-work For the direct report - at least 24 hours before the meeting

  • Pre-write your Good Things or Celebrations
  • Populate topics and issue proposed solutions — Please refer to the Issue / Proposed Solution template (1-1)
  • Check off past actions
  • Create 1-3 new actions for each goal or OKR
  • Prepare written feedback for your manager in your 1:1 tool or performance management toll\

For the manager - at least 24 hours before the meeting

  • Pre-write your Good Things or Celebrations
  • Populate topics
  • Prepare written feedback for your direct report in your 1:1 tool or performance management toll

For both - day of the meeting

  • Manager to read issue proposed solutions and add comments
  • Manager to read through direct reports’ past actions and new actions. Prepare questions and comments
  • Both will read the entirety of the entries from the other person

Template for written feedback

Your current rating for your job function, 1-5, is …

  • 4-5 is above expectation
  • 3 is at expectation, and you can outperform by following next-level guidance.
  • 2 is below expectation, and you can quickly improve with next-level guidance.
  • 1 is far below expectation. I am now putting you on a written Performance Improvement Plan.

What you did that I liked is ...

What you need to do to get to the next level is …

Synchronous

Connection: Good things or Celebrations (5 minutes)

  • Good things
  • You each verbally share 1 personal good thing and 1 work good thing
  • Celebrations
  • You each celebrate 1 thing about the other person

Coaching (20-25 minutes)

  • Cover topics and questions. Drive to decisions and action items.
  • Cover issue proposed solutions. Drive to decisions and action items.

Accountability (8- 13 minutes)

  • Goals/OKRs: What are the 3 goals or OKRs that you’re working towards?
  • Past actions
  • Manager to coach through any blockers or missed action items
  • New actions
  • Manager to provide feedback on new actions by challenging your direct report to think bigger, or helping your direct report to deprioritze by simplifying their actions

Transparency (7 minutes)

  • You will both be verbally giving each other feedback and make the other feel heard.

Magic questions

You should ask these quarterly for career development and motivation. You can add this as a topic.

Please refer to Motivating your team for the full write-up on magic questions

"How are you feeling about your life at work, 1-5?"

  • If the answer is <3, then "What would make it an 3?"
  • If the answer is 3 or 4, then "What would make it a 5?"

"How are you feeling about your personal life, 1-5?"

  • If the answer is <3, then "What would make it an 3?"
  • If the answer is 3 or 4, then "What would make it a 5?"

"How are you feeling about your Work From Home (WFH) setup, 1-5?"

  • If the answer is <3, then "What would make it an 3?"
  • If the answer is 3 or 4, then "What would make it a 5?"

"How are we performing as a company, 1-5?"

  • If the answer is <3, then "What would make it an 3?"
  • If the answer is 3 or 4, then "What would make it a 5?"

"What is it like to work with the rest of the team, 1-5?"

  • If the answer is <3, then "What would make it an 3?"
  • If the answer is 3 or 4, then "What would make it a 5?"

"What is it like to work with me, 1-5?"

  • If the answer is <3, then "What would make it an 3?"
  • If the answer is 3 or 4, then "What would make it a 5?"

Post 1:1

  • Manager will cause the direct report to document all action items with due dates to their action tracker
  • Manager will track their own action items

About the Author

Sabrina Wang is a CEO coach for extraordinary leaders of Series A to Unicorn companies. She is a founder, CEO, and operator who brings real-life experiences in building products and scaling revenue into her coaching. She is a writer, creative, and trained meditation teacher.

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About Sabrina Wang

Sabrina Wang is an executive coach to CEOs, CTOs, and cofounders scaling fast. She grew up in Chengdu, moved to the U.S. alone at 16, and built her career through Big Four accounting, tech sales, and product leadership at Headspace.

She's been an operator and a coach, including serving as Head of Coaching at Mochary Method. She works at the intersection of strategy and inner patterns, because those are usually the same problem. She takes on founders selectively, when she's confident about creating real impact.

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